If you make a request described in 6, in addition to the content of the request, please send a copy of an official certificate (driver’s license, passport, certificate of residence with current address, etc.) that can confirm your identity. In the case of a request through an agent, in addition to the above documents, a document certifying the agent and a power of attorney of the principal, etc. are to be submitted. For each request for notification of purpose of use or disclosure of personal information or records of third-party provision, a fee of 1,000 yen (including tax) will be charged.
Name of the Accredited Personal Information Protection Organization and Contact Point for Resolution of Complaints regarding the Handling of Personal Information
only accepting complaints regarding the handling of personal information
Secretariat of accredited personal information protection organization
Please submit your complaint by using this form.
You will move to the inquiry form of JIPDEC.
Please note that this is not the point of contact for inquiries regarding our products and services.
【Person Responsible for the Protection of Personal Information】
Chief Data Officer, PayPay Corporation
1-3 Kioicho, Chiyoda-ku, Tokyo, 102-0094