Job Category Business


PayPay's biggest competitor is "cash. In the scene of "spending" money, the penetration rate of cashless payment is still only about 30%. We are working to refine our product at an overwhelming speed that no other company can imitate, and to promote the spread of cacheless payment in Japan and its use as a next-generation financial service.

Job List

Meet our Team

Marketing, Business Planning / Service Planning, Sales, Customer Support, and other Business related positions.

  • Business Planning / Service Planning
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  • Customer support, contact center
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Business Marketing Strategy Promotion

Our mission is to maximize PayPay Missions' business by defining PayPay's core values and delivering those values to users (general consumers/merchants) through appropriate methods and channels. We have a team of members who are passionate about FinTech business and marketing operations.

Business Business Planning / Service Planning

PayPay offers a service that enriches both users and merchants, not only through payments at merchants, but also through coupons, stamp cards, and other services for its 63 million users (as of April 2024).
In addition to retail and restaurant services, we also provide services that support the issuance of gift certificates by local govt. and sales promotion of products by manufacturers.
Our mission is to create new value from the PayPay Platform by taking the lead from the conception of a new business development and growth.

Business Sales

The sales organization is organized by customer target, sales style, and role.
We provide solutions to a wide range of customers, from providing solutions for campaign tie-ups and sales promotions for major national clients to new and deep sales for merchants and partners nationwide. Also Sales operations support strategic sales activities.

Business Customer support, contact center

We operate a customer support and contact center to improve service for merchants and users. In addition to handling regular inquiries, the center provides each customer with the information they need, including notification of maintenance information, initial response to abnormalities, and Twitter support.

Interview Special Interview

A sneak peek into the minds at PayPay.