Job Category Business

Our mission is to maximize PayPay Missions' business by defining PayPay's core values and delivering those values to users (general consumers/merchants) through appropriate methods and channels. We have a team of members who are passionate about FinTech business and marketing operations.

This department is responsible for overall Business Development and Planning Promotion of the "merchant business," which is the second pillar of our business after the payment business. We provide B2B2C services such as coupons and PayPay Stamp Cards to more than 4.1 million PayPay merchants, including major domestic clients, in order to deliver Offers and convenience to users and to make the lives of both merchants and users more convenient and affluent.

The sales organization is organized by customer target, sales style, and role.
We provide solutions to a wide range of customers, from providing solutions for campaign tie-ups and sales promotions for major national clients to new and deep sales for merchants and partners nationwide. Also Sales operations support strategic sales activities.

We operate a customer support and contact center to improve service for merchants and users. In addition to handling regular inquiries, the center provides each customer with the information they need, including notification of maintenance information, initial response to abnormalities, and Twitter support.