Press Release

Heatstroke Insurance service page
https://www.paypay-insurance.co.jp/promotion/heatstroke/app/

PayPay Insurance Service Corporation（hereinafter “PayPay Insurance Service”）, a group company of LY Corporation（hereinafter “LY”）, Z Financial Corporation, and PayPay Corporation（hereinafter “PayPay”）are pleased to announce that the Heatstroke Insurance（hereinafter “Insurance”）is again on offer in the PayPay Insurance mini app*1 within the cashless payment service “PayPay” starting today. The Insurance has been well received by many users since its launch the year before last, with the total number of purchases exceeding 118,000.

※1 A feature that allows users to seamlessly book, order, and pay for products and services provided by PayPay’s partner companies from the PayPay app.

This is the first insurance product in the industry*2 specifically designed for heatstroke, being offered from April to October last year and the year before. Medical expenses are paid for when a user who purchased this policy suffers from symptoms of heatstroke due to sun or heat exposure during the period of insurance and receives IV therapy from a doctor at a hospital or other medical institutions. In addition, hospitalization expenses are covered if the policyholder stays in a hospital for two days or more（one night and two days）for the purpose of treatment. Users can choose between a “monthly” or a “custom period” type. The monthly type costs 200 yen per month（190 yen if “repeat discount*3” is applied）, and the custom period type, where users can choose a coverage period starting from one day, can be purchased for as little as 100 yen per day. As for the custom period type, if users apply by 9 a.m., the coverage period begins at 10 a.m. on the same day. In addition to applying for oneself, it is also possible to apply for all family members at once. Approximately half of purchases to date were for the applicants’ children, spouse, parents, or other family members. There were many instances of purchasing the Insurance for children’s sports activities or for elderly family members living far away.

In recent years, the number of heatstroke patients has been increasing together with the number of days with temperatures exceeding 35 degrees Celsius. According to an announcement by the Ministry of Internal Affairs and Communications*4, the total number of people in Japan transported by emergency medical services due to heatstroke from May to September last year was 91,467, the second highest number since recording such data began in 2008. This represents an increase of 20,438 over the previous year. The number of emergency transport cases due to heatstroke increased by more than 20,000 each year from 2021 to 2023.
According to an announcement by the Japan Meteorological Agency*5, average temperatures are expected to be high nationwide this summer（June through August）due to global warming and the El Niño phenomenon which will continue through spring.

Therefore, PayPay Insurance Service will again offer the Insurance to help users prepare for the risk of heatstroke. In addition, a “repeat discount” will be available to last year’s policyholders, and eligible users will receive a ¥10 discount when they choose the monthly type.

The PayPay Insurance mini app has been used by many users since it was launched two years and three months ago, with policies purchased a total of more than 3.2 million times*6. PayPay Insurance Service will continue to help users by providing high-quality insurance products that suit their needs to make insurance even more accessible.

※2 As of April 2022（based on the research by Aiaru syougakutankihoken Corporation）
※3 The “repeat discount” is for users who have purchased the Insurance, regardless of the type or period, last year. If the policy was cancelled prior to the coverage period, the discount will not be applied. The “repeat discount” is applicable only when purchasing one of the three monthly type plans: Easy Plan, Basic Plan, or Safety Plan. If a user applies for the Insurance with the same PayPay account as last year, the discount will be automatically applied.
※4 Ministry of Internal Affairs and Communications website, “Status of Emergency Medical Transport Due to Heatstroke in 2023（May to September）”
https://www.fdma.go.jp/disaster/heatstroke/items/r5/heatstroke_nenpou_r5.pdf
※5 Japan Meteorological Agency, “Nationwide Summer Weather Forecast（Jun-Aug）
https://www.data.jma.go.jp/cpd/longfcst/kaisetsu/?term=P6M
※6 As of March 28, 2024.

■ Heatstroke Insurance Details

Coverage period

＜Period of availability＞
Monthly type: April 22 – September 30
Custom period type: April 22 – October 31

＜Coverage period＞
Monthly type: available for a range of one to six months
Custom period type: available for a range of one to seven days
※ The coverage period for the monthly type can begin on the day following the date of application.
※ For the custom period type, if an application is made by 9 a.m., the coverage period can begin at 10 a.m. on the day.

Coverage

＜Medical expenses＞
The insurance benefits will be paid if the insured suffers from symptoms of heatstroke due to sun or heat exposure during the insurance period and receives IV therapy at a hospital or other medical institutions, based on the decision of the doctor.

＜Hospitalization expenses＞
The insurance benefits will be paid if the insured suffers from symptoms of heatstroke due to sun or heat exposure during the insurance period and is hospitalized for two or more consecutive days（one night and two days）for treatment.

Plans

There are three plans available for the monthly type: Easy Plan, Basic Plan, and Safety Plan. There is one plan for the custom period type（the premium is the same as that of the monthly Safety Plan）. A broad variety of insurance products are offered to match the needs of users.

＜Monthly type＞

※ When a “repeat discount” is applied, monthly premiums will be 190 yen for the Easy Plan, 210 yen for the Basic Plan, and 230 yen for the Safety Plan.

＜Custom period type＞

※ The insurance benefits will be paid to the designated bank account.

Other characteristics

＜Easy to apply＞
The purchase can be easily made through “PayPay” and the premium is also paid through “PayPay.” Users whose identity has already been verified on “PayPay” do not need to enter their name or other information to apply. Premiums can be paid with PayPay Points, Balance（PayPay Money）, or PayPay Credit.。

＜Easy to file a claim＞
Users can file a claim by uploading receipts and medical statements through the PayPay app. The insurance payout will be sent to the bank account designated by the user.

Mini app screen

Users can apply for an insurance policy, starting from selecting a plan, with simple steps within the PayPay app.

The Insurance will be provided by PayPay Insurance Service and Aiaru syougakutankihoken Corporation（President: Katsuyuki Ando）, a subsidiary of Sumitomo Life Insurance Company.

For more information on the Insurance, please see the following page.
https://www.paypay-insurance.co.jp/promotion/heatstroke/app/

※”PayPay” offers four types of electronic money: PayPay Money, PayPay Money Lite, PayPay Point, and PayPay Gift Voucher.
PayPay Money can be used to pay for partner services and merchants if it is within the amount deposited into the PayPay account opened after completing an identity verification process. It can also be used for sending and receiving money between PayPay users free of charge. PayPay Money can also be cashed out to a designated bank account（no withdrawal fee if using PayPay Bank）. The legal nature of this is an electromagnetic record which can be used to pay for goods and services, can be remitted or cashed out, and is issued by PayPay who is a Fund Transfer Operator registered under Article 37 of the Payment Services Act. Based on the provisions of Article 43 of the Payment Services Act, PayPay protects the debt it owes to its users by depositing assets equivalent to or more than the debt amount. PayPay Money Lite is an electronic money issued by PayPay, which can be purchased and used to pay for services and in transactions at merchants. PayPay users can transfer and receive PayPay Money Lite free of charge. The legal nature of this is a prepaid payment instrument issued by PayPay（Article 3, Paragraph 1 of the Payment Services Act）. Based on the provisions of Article 14 of the Payment Services Act, PayPay preserves the relevant assets for the purpose of protecting the owners of the prepaid payment instrument by providing a security deposit for issuance to the Legal Affairs Bureau in an amount that is half or more of the unused balance of prepaid instrument methods as of March 31 and September 30. In addition, PayPay Points, which are granted through campaigns and promotions when using PayPay, can be used for partner services and in transactions at merchants in addition to PayPay Money and PayPay Money Lite. However, PayPay Points cannot be sent or transferred between PayPay users or be cashed out. PayPay Gift Voucher is a type of electronic money issued by PayPay, which can be used to make payments for affiliated services and merchants designated by the PayPay Gift Voucher. However, it cannot be transferred to other users or cashed out. PayPay Gift Vouchers have an expiration date, after which they will no longer be valid. The expiration date for Gift Vouchers can be confirmed in the details of the measures or promotion campaigns for which they are issued.
PayPay also strives to create a safe and secure environment for users. If an unexpected payment is made by a third party using a PayPay account, or if a request to settle a payment suddenly arrives from PayPay to a user that does not have a PayPay account, there is a scheme that ensures compensation for the damages suffered（the difference will be provided as compensation if compensation is also provided by a third party）, given that the prescribed conditions are met. Please see “Applying for compensation” for details.

Overview of PayPay Insurance Service Corporation

Overview of LY Corporation

Overview of Z Financial Corporation

Overview of PayPay Corporation

Overview of Aiaru syougakutankihoken Corporation

 ※ Company names, trade names, and products/services in this press release are registered trademarks or trademarks of their respective companies.