PayPay Card’s security measures：“PayPay Card Safe Usage Guide”
PayPay Card Corporation（Chiyoda-ku, Tokyo; President & Representative Director: Tomoaki Tanida; hereinafter “PayPay Card”）and PayPay Corporation（President & Representative Director, CEO, Corporate Officer: Ichiro Nakayama; hereinafter “PayPay”）are pleased to announce that you can now check information such as the card numbers and security codes of your PayPay Cards（including PayPay Card Gold）on the home screen of the cashless payment service “PayPay” as of October 2024.（※1※2※3）。
The information of the numberless credit card “PayPay Card” has always been available to check through the PayPay Card miniapp（※4）, but by displaying it on the home screen of “PayPay,” it can now be confirmed in as little as 4 seconds（※5）.”This increases the convenience of PayPay Card members by allowing them to find their info more easily and smoothly when they need to input it for online shopping and other payments, while maintaining the high level of security that hallmarks numberless cards. Furthermore, this feature will be delivered in a safe environment which maintains a level of security based on the PCI DSS（Payment Card Industry Data Security Standard）, the standard in the credit card industry.
On top of 24/7, 365 monitoring by a fraud detection system, “PayPay Card” has systems enabling users to use their cards safely and with peace of mind, including issuing numberless cards that do not have card number, expiry, or security code printed on them, and providing a “Card Usage Report” allowing them to instantly detect fraudulent use.（※6） There is also a “PayPay Card Safe Usage Guide,” content that allows cardholders to check their own “safety level.” By checking their “safety level,” which is based on things such as whether they have set their own card usage limit with the “Safe Usage Limits” feature and whether they know they can suspend their card at any time 24/7 from the members’ menu if it is lost or stolen, users can use their “PayPay Card” with even greater peace of mind.
Recently, fraudulent credit card use by malicious third parties such as card theft, misuse, and phishing fraud, is occurring frequently and the fraud rate across the credit card industry from January to June 2024 remained high at 0.055%. *7 However, the fraud rate on “PayPay Card” during the same period has been pushed down to below one-third at 0.016%. *8.
＜About “PayPay Card” that can be checked on the PayPay Home Screen＞
You can check the following information. You must have device authentication set up to check card info on the PayPay app. Of the authentication features, setting biometric authentication allows faster authentication with lower risk of info being input by others if your device is stolen, enabling safer, more convenient app usage.
Card number（you can also copy your card number）
Amount available for use
Credit limit
Expiration Date
CVV（security code）
[How to check card information on the home screen]
PayPay Card became PayPay’s 100% subsidiary in October 2022, and aims to deliver services used across diverse payment scenarios through strengthening its cooperation with the cashless payment service “PayPay.” Since January 2023, PayPay Card transactions have been counted towards the payment amount and payment count conditions to complete “PayPay Step,” a standing rewards program of “PayPay,” and also receive the “PayPay Point” grant rate that comes with achieving those conditions. Other updates include that since March 2024, information on PayPay Card payments is now reflected on the transaction history screen in the PayPay appmaking both “PayPay” and “PayPay Card” even safer, more convenient, and a better deal for users.
PayPay Card and PayPay are dedicated to improving user satisfaction by creating convenient and valuable services while becoming a leading standard for cashless services in Japan, consistently focusing on a user-first approach.
※1 You must set up “PayPay Credit” to check your card information in the PayPay app. Check the following link for details: https://www.paypay-card.co.jp/introduction/web-to-app
※2 You must set up authentication on your device to check your card information from the PayPay app home screen. Check the following link for details on setup: https://paypay.ne.jp/help/c0097/
※3 Please use after updating the PayPay app to its latest version（4.65.0 or above）.
※4 You can still check your card information from the miniapp titled “PayPay Card.”
※5 Based on survey by PayPay Card Corporation.
※6 For details on fraud countermeasures on “PayPay Card,” check the following link: https://www.paypay-card.co.jp/service/001450.html.
※7 The fraud rate of the credit card industry here was calculated by PayPay Card based on the following definition:（fraud damages ÷ credit grant）, calculated in reference to the “Credit Card Trends: Survey Results List（Credit Grant & Number of Contracts）” and “Credit Card Fraudulent Use Damages” statistics which are part of the credit-related statistics “3.（Single-Company）Statistics Based on PAYMENTS Japan Survey” provided by PAYMENTS Japan.
※8 “PayPay Card” fraudulent use damages ÷ “PayPay Card” transaction volume（credit grant）
■ About PayPay Card
PayPay Card Corporation changed its name from YJ Card Corporation on October 1, 2021, and began operations under the new name with the aim of becoming the leading card company in Japan. In October 2022, the company became a wholly owned subsidiary of PayPay Corporation and further strengthened its synergy with the cashless payment service “PayPay.” PayPay Card will continue to expand its services to make them available in a broad range of payment scenarios, as well as to provide further convenience to users.
■ About “PayPay,” the cashless payment service provided by PayPay Corporation
PayPay is a cashless payment service expanding across the country, available not only at major chain stores but also at small and medium size retailers, vending machines, taxis, and even public transportation. It can also be used in a variety of other situations, including paying for online services and utility bills. PayPay is also expanding its range of services beyond just payments, including a “send/receive” feature（remittance/transfer and receiving of money）that allows users to transfer their PayPay Balance（PayPay Money and PayPay Money Lite）between each other for free, or “point management,” a service that allows users access to a simulated investment experience involving the exchange of PayPay Points with points provided by a service provider that PayPay is partnered with. The company also strives to create a safe and convenient environment for users through a hotline available 24/7 and a full compensation scheme ensuring, compensation for any damages that may be suffered.
PayPay Corporation is registered as follows:
・Prepaid Payment Instruments (third party type) Issuer (Registration number: Director-General of the Kanto Finance Bureau, No. 00710 / Registration date: October 5, 2018)
・Business Operator that Concludes Contracts on the Handling of Credit Cards (Registration number: Kanto (Ku) No. 106 / Registration date: July 1, 2019)
・Telecommunications Carrier (Filing number: A-02-17943 / Date filed: July 2, 2019)
・Fund Transfer Operator (Registration number: Director-General of the Kanto Finance Bureau, No. 00068 / Registration date: September 25, 2019)
・Notified Entity Entrusted with Intermediation (Filing number: C1907980 / Date filed: December 18, 2019)
・Bank Agency Services (License: Director-General of the Kanto Finance Bureau (Gindai) No. 396 / Registration date: November 26, 2020)
・Financial Instruments Intermediary Services (Registration number: Kanto Finance Bureau Director (Kinchu) No. 942 / Registration date: June 25, 2021)
・Japan Payment Service Association (https://www.s-kessai.jp/, Date of admission: September 12, 2018)
・Japan Consumer Credit Association (https://www.j-credit.or.jp/, Date of admission: July 1, 2019)
* “PayPay” offers four types of electronic money and other services: PayPay Money, PayPay Money Lite, PayPay Points, and PayPay Gift Vouchers.
PayPay Money can be used to pay for partner services and merchants if it is within the amount deposited into the PayPay account opened after completing an identity verification process. It can also be used for sending and receiving money between PayPay users free of charge. PayPay Money can also be cashed out to a designated bank account (no withdrawal fee if using PayPay Bank). The legal nature of this is an electromagnetic record which can be used to pay for goods and services, can be remitted or cashed out, and is issued by PayPay who is a Fund Transfer Operator registered under Article 37 of the Payment Services Act. Based on the provisions of Article 43 of the Payment Services Act, PayPay protects the debt it owes to its users by depositing assets equivalent to or higher than the debt amount. PayPay Money Lite is an electronic money issued by PayPay, which can be purchased and used to pay for services and merchants. PayPay users can transfer and receive PayPay Money Lite free of charge. The legal nature of this is a prepaid payment instrument issued by PayPay (Article 3, Paragraph 1 of the Payment Services Act). Based on the provisions of Article 14 of the Payment Services Act, PayPay preserves the relevant assets for the purpose of protecting the owners of the prepaid payment instrument by providing a security deposit for issuance to the Legal Affairs Bureau in an amount that is half or more of the unused balance of prepaid instrument methods as of March 31 and September 30. In addition, PayPay Points, which are granted through campaigns and promotions when using PayPay, can be used for partner services and in transactions at merchants in addition to PayPay Money and PayPay Money Lite. However, it cannot be transferred to other users or cashed out. PayPay Gift Voucher is a type of electronic money issued by PayPay, which can be used to make payments for affiliated services and merchants designated by the PayPay Gift Voucher. However, it cannot be transferred to other users or cashed out. PayPay Gift Vouchers have an expiration date, after which they will no longer be valid. The deadline for Gift Vouchers can be confirmed in the details or specifications of the measure or promotion campaigns for which they are issued.
PayPay also strives to create a safe and secure environment for users. If an unexpected payment is made by a third party using a PayPay account, or if a request to settle a payment suddenly arrives from PayPay to a user that does not have a PayPay account, there is a scheme that ensures compensation for the damages suffered (the difference will be provided as compensation if compensation is also provided by a third party), given that the prescribed conditions are met. Please see “Applying for compensation” for details.
※ Company names, trade names, and products/services in this press release are registered trademarks or trademarks of their respective companies.
